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Get the Best Courier Management Software



Amazon and Uber have revolutionized eCommerce, mobility and deliveries. Courier companies and postal networks are rapidly undergoing a digital transformation journey to keep up and compete with the digital natives.

Courier Software to Open up New Revenue Streams

Next day delivery and same day delivery have become drastically important along with delivering a great customer experience.

Use Fleet to guarantee same-day and one-hour deliveries, increase on-time volumes, and ensure complete courier visibility to enhance profitability and customer experience. Essential capabilities include next-day and same-day delivery, express services, curbside pickup, middle mile logistics, and last mile routing.

Features

Discover how our comprehensive solutions can streamline your delivery and courier operations.

Zone & Tier Mapping

Tag customer segments to zones based on pickup location, and configure service costs by mapping tiers to service area profiles.

Smart ETA

Accurately predict delivery times by factoring in wait times, transit location holidays, and route conditions.

Control Tower

Get a dashboard view of key KPIs like real-time status updates on all orders and reasons for delays or missed deliveries.

Live Tracking

Monitor orders, drivers, and trips on a single map in real-time, with auto allocation of orders and route control.

Serviceability APIs

Configure pin code-based serviceability rules for dynamic order scheduling and management.

Geofencing

Track the performance of your fleet in terms of successful deliveries and on-time performance using geofencing technology.

Fleet Performance Monitoring

Monitor the performance of your fleet for successful fulfillment and on-time deliveries.

First-Mile Operations

Automate first-mile pickups, enhance visibility and increase order sources

  • Digitize & Automate Pickup Operations

    Automate rider allocation for pickups

    Enable scan-based pickup completion through mobile app

    Automate label printing & AWB generation

  • Boost Order Volumes & Enhance Shipper Experience

    Use ready e-commerce plugins for Shopify, Woocommerce, Unicommerce, WordPress, Magento, and Opencart, facilitating bulk order creation, automated order allocation, and streamlined returns management

    With Customer Portal enable your busines customers to create bulk order, schedule pickups, real-time track orders & smart proof of delivery

    Enable retail customers to check rates, create bookings, track, and make online payments with our Customer App

Mid-Mile Operations

Digitize hub-ops and enhance transportation with intelligent integrations

  • Sorting and Consolidating Shipments

    Consolidate consignments & create bags efficiently with reduced misroute and manual errors

    Inscan consignments, weight, and volume verification

    System-driven sorting through the Hub Ops App

  • Mobile-Based Hub Operations

    Automate mid-mile trip creation across multiple modes

    Handle in-hub operations seamlessly through a mobile-based Hub Ops app 

    AI-enabled parcel optimization and complete visibility into mid-mile operations

Last-Mile Operations

Shrink last-mile costs, streamline last-mile operations and boost customer experience

  • Intelligent Allocation & Route Optimization

    Leverage ML-powered algorithms to evaluate, analyze, and allocate consignments to vehicles

    Algorithm based route generation that can factor 200+ constraint parameters and generate most efficient routes in terms of costs, distance traveled and delivery speed

    Leverage geocoding to access exact delivery coordinates.

  • Ensure Seamless Delivery Orchestration

    Work with multiple 3PL partners to extend last-mile reach through the 3pl aggregator platform

    Set rules for automated dynamic order allocation to various 3PLs based on attributes like order type, SKU type, weight, cheapest and fastest courier, best customer ratings etc

    Track all consignments in real-time across 3PLs on a single window

  • Enhance Digital Customer Experience

    Communicate in real-time & send live notifications to customers over email, SMS and WhatsApp

    Allow customers to pay online, before or during delivery to reduce cash handling costs

    Validate non-delivery data and genuineness of attempts directly with customers

Territory & Workforce Optimization

Maximize deliveries per driver and reduce last mile costs

  • Strategically distribute resources

    Strategically distribute resources Scientifically divide geographies into balanced areas


    Determine the optimal mix of fixed and freelance drivers based on historical demand, driver costs, service/product-related constraints, dispatch locations, etc.


    Ensure equitable workload distribution among driver partners, resulting in lesser attrition and greater efficiency

Business Intelligence & Analytics

Analyze and optimize logistics operations

  • Track key KPIs and make informed decison

    Easily create interactive dashboards for various stakeholders & customize data visualization from Fleet, no need of third party visualization tools


    Evaluate performance of 3PLs, trucks, drivers, cycle time, capacity planning etc.

    Collect and analyze massive data sets within seconds from multiple sources

Incident Management

Uncover issues in real-time and proactively manage incidents

  • Address Issues Before Customer is Impacted

    Real-time alerts of breach in KPIs or issues in logistics operation

    Generate incidents in real-time and expedite corrective action by auto-alerting the right stakeholder based on hub/employee hierarchy

    Monitor urgent action items with the Live Incident Counter on incident management app

  • Predictive Alerts and Prescriptive Actions

    Proactive and predictive incident management for your logistics operations with Logistics Intelligence Assistant(LIA), an AI-Co pilot 

    Informed decision-making powered by advanced analytics


    Automate processes like rerouting and rider allocation for seamless operations